Scripchat
UI Design
UX Research
Design Systems
A/B tests
Scripchat
UI Design
UX Research
Design Systems
A/B tests
My Role
I spearheaded the product's creation, from initial concept and user research to crafting the final design through iterations and user testing. In addition, I worked alongside a UX researcher, Product Manager,Developer's who analyzed the functionalities, Content Strategist The app launched globally on November 2nd, 2016.
User Research
Recruiting various participants who is representing lie target audience. Developing a research plan with clear instructions and tasks. Moderated the research sessions effectively.Developing a research plan with clear instructions and tasks.
Qualitative Research
In the context of Scriptchat, This provides rich insights into the emotional and psychological aspects of conversator’s need and preference, helping to get sufficient insights that quantitative data alone may not capture.
Transcript Feature
UX Research
Transcript
Need for accessibility | Improved searchability | Increased efficiency
Brand Awareness
Support
Help
Regular exposure | Interactive communication | Organic reach
Design Thinking
Accessibility
Problem Statement
Use clear and concise labels in the mic settings menu to identify the language options. Include native language names for broader understandability.
Voice in Feeds and Conversations
Settings
Visiblities
Speech Recognition Accuracy | Privacy Concerns | More Natural Interaction
Some Interesting Interactions
UI Interactions
Search Contacts
Incoming call alert!
Record Transcripts
Persona's
Skeleton and Mockup
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All works © Surya Narayanan 2025